An Introduction to the Sage 200 CRM

Sage 200 CRM is the perfect Support, Sales and Marketing tool for your business. Integration with your accounting system will allow your accounts staff to access the critical customer information, behaviour and buying history usually held within the sales department, enabling them to resolve issues and queries promptly.

• Sales orders can be processed quickly and efficiently, using a single point of reference.
• Debtor days can be reduced, as both your credit control team and your sales team have the financial information which enables them to chase outstanding debt.
• Provides access to relevant customer data including orders, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, sales opportunities, and more.
• Track and manage each of your customers and prospect contact points from anywhere in the world with web and wireless access.
• Manage and analyse all current and historical details and activities, manage opportunities, and automatically distribute leads to your sales professionals.
• Execute more effective integrated marketing campaigns. View, profile and report on customer behaviour and propensity to react to communications by using data captured by all areas of your Sage 200 Suite

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